What is the hotline number for the mayor of Huaian?
Recently, citizen service hotlines have become a hot topic in many places across the country. In particular, Huai'an City, as an important city in Jiangsu Province, has attracted much attention for the service efficiency and convenience of its mayor's hotline. The following is a compilation of hot topics across the Internet in the past 10 days, combined with relevant information from the Huai'an mayor's hotline, to provide you with structured data and analysis.
1. Inventory of hot topics on the Internet in the past 10 days

| Ranking | Topic Category | Hot content | Search volume (10,000) |
|---|---|---|---|
| 1 | People's livelihood services | Comparison of hotline efficiency of mayors in various regions | 450 |
| 2 | social events | Summer drowning prevention safety education | 380 |
| 3 | Policies and regulations | Newly revised "Express Delivery Market Management Measures" | 320 |
| 4 | cultural tourism | Forecast of popular tourist cities in summer | 290 |
| 5 | health care | Guidelines for preventing heatstroke in hot weather | 260 |
2. Detailed information of Huaian Mayor’s hotline
The Huaian City 12345 government service hotline is an important channel for citizens to report problems and make suggestions. The following is the specific information:
| Service name | phone number | Service time | Scope of acceptance |
|---|---|---|---|
| Huai'an Mayor Hotline | 12345 | 24/7 | Government consultation, complaints and suggestions, emergency help |
| Huaian City Convenience Hotline | 0517-12345 | Working days 8:30-17:30 | Administrative approval, public services |
3. Huaian Mayor’s Hotline User Guide
1.Dial method: Dial 12345 directly within the jurisdiction of Huai'an City, and add the area code 0517 when calling from outside.
2.Acceptance process:
- Voice navigation to select service type
- Manual customer service answering records
- Transfer the work order to the responsible department
- Feedback within 3-5 working days
3.Things to note:
- Provide real contact information for return visits
- Briefly describe the problem
- For non-urgent matters, it is recommended to call at off-peak hours
4. Cases of handling recent hot issues
| Date | Question type | Processing results | response time |
|---|---|---|---|
| 2023-07-15 | Complaints about water outage in the community | Water supply restored within 6 hours | 35 minutes |
| 2023-07-18 | Road construction disturbs residents | Adjust working time | 2 working days |
| 2023-07-20 | Medical insurance policy consulting | Detailed answers and policy link sent via text message | 15 minutes |
5. Suggestions on using the citizen service hotline
1.fair use: The mayor’s hotline is an important public resource. It is recommended that you give priority to checking frequently asked questions through the official website, APP and other channels.
2.accurate description: Provide specific time, place, person and other information when reporting problems, which will help improve processing efficiency.
3.Track feedback: Properly keep the acceptance number, and you can check the processing progress through the Huaian City 12345 official website.
4.Multiple channels: In addition to phone calls, problems can also be reported through the "Huai'an Release" WeChat official account, "My Huai'an" APP and other channels.
Data from Huai'an City's 12345 hotline in the first half of 2023 show that public satisfaction reached 96.7%, and the average processing time was shortened to 2.3 working days, reflecting the continued improvement of government service efficiency. Citizens can give priority to this convenient channel when encountering various non-urgent government services and people's livelihood issues.
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